STEP 1 : Send the URL link of the product
1. Send the product URL link via line (click here)
or go to the order page.
2. Please wait for the staff to reply and confirm the payment amount.
*You can send your order link 24 hours a day, including holidays. Our staff are always available to receive orders.
**Our staff will reply within 24 hours. If you do not receive a response, please contact us again.
STEP 2: 1st payment
1. After receiving the order summary from our staff, Please pay for the product, domestic shipping fee (if any) to confirm your order. Then send the proof of payment via line @ttufu (click here)
2. Our staff will place the order and send proof of purchase from the Korean website as soon as possible.
*Tips: Payment should be made on the same day the order is placed to avoid out-of-stock issues or price changes on the Korean website, Especially during promotional period.
*We do not accept orders for limited-purchase or highly competitive items.
STEP 3: Waiting for Delivery (Korea-Thailand) & Second payment
1. After our staff has completed the order, please waiting for the Korean store to deliver the product to our office in Korea.
It usually takes about 1-3 days for domestic delivery in Korea if the item is in stock. Delivery time may vary depending on the Korean store.
2. When the product arrives at our office, the customer will receive a summary of the international shipping fee along with product photos. Please pay the remaining balance and confirm the transfer via Line.
3. After payment confirmation, our staff will ship the parcel to Thailand and provide the tracking number within 1-2 working days.
4. Estimated delivery time to Thailand.
Air freight 5-7 days
Sea freight 3-4 weeks
** Orders that have not been paid for shipping fees within 7 days after the staff informs the balance via line will be canceled and will not be able to refund the product that has been paid in the first round.
** If the products sent by the shop do not match, please notify the staff to coordinate changes and corrections with the store immediately. Once the parcel has been sent to Thailand, it cannot be changed or returned in any case.
Please read the details before placing an order.
- We are only an intermediary in ordering and importing products. We are not responsible for any damage caused by the seller or the store (such as defective products. or the shop sends the wrong item, wrong color, wrong type, not complete amount, etc.)
- We will be responsible in the event that we are the one who ordered the wrong item only. But in other cases where the order is correct, but the error is caused by the store or others. We are not responsible for this matter. But we are willing to be a middleman to contact between the customer and the seller.
- In the event that the product is a pre-order, the store may deliver late. Including delayed delivery due to out of stock without the store not informing us in advance Ask customers to wait for the time specified by the store. We cannot control the duration or speed up this section. But we are happy to follow the progress and update it. Customers can contact us anytime.
- When customers order products and complete payment, we do not accept cancellations in any case. If you want to cancel, we will not give a refund. Because we have already made all purchases and payments to the store. Will refund the customer in the only case that the shop cancels and refunds us only
- If there is a mistake in delivering the product Items returned due to incomplete, invalid, or unaccounted address details. The customer will be responsible for the cost of sending the product again. And if the loss of the product in this case We will not be responsible.
Because it has been clearly explained as detailed above. We assume that the customer accepts the terms and conditions and then places an order. We will not be responsible for damages. Mistakes that do not come from us in any case.
